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From402US$ /night
Check-in
05Apr2025Select date
Check-out
06Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710

Hotel Xcaret Mexico All Parks All Fun Inclusive offers unlimited access to Xcaret Group parks and premium dining experiences through its All-Fun Inclusive™ concept, with Five Diamond AAA certification.

Mexican Design Suites

Hotel Xcaret Mexico All Parks All Fun Inclusive features 900 suites with eco-integrating design showcasing Mexican art and craftwork. Each accommodation provides views of either the Caribbean Sea, jungle, or emerald river.

Premium Dining Experience

Twelve restaurants curated by renowned chefs Martha Ortiz, Virgilio Martínez, and the Rivera-Rio brothers serve authentic Mexican and international cuisine. The sommelier Sandra Fernández oversees wine pairings across dining venues.

Wellness and Recreation

Muluk Spa offers treatments combining ancient Mayan techniques with contemporary wellness approaches. The facility includes three gyms, paddle and tennis courts, plus non-motorized water activities like paddleboarding and kayaking.

Strategic Location Access

Hotel Xcaret Mexico All Parks All Fun Inclusive sits 6 miles from Playa del Carmen Airport, with Delphinus Riviera Maya just 0.5 miles away. The property provides direct access to Xcaret, Xplor, and Xel-Ha parks.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
3 persons
575 sq. feet 
Bed options:
1 King Size Bed
Air conditioning
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Oceanfront King Room
Max:
3 persons
55 sq. feet 
Bed options:
1 King Size Bed
Air conditioning
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Suite
Max:
4 persons
575 sq. feet 
Bed options:
2 King Size Beds
Garden view
Air conditioning
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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center
Playa del Carmen 3.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5.2 mi
Cancun (CUN) 39.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Pool tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Free airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Playpen
  • Baby stroller
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710
Map view
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710
Nearby
Cenote Santa Cruz
700 ft
Restaurants
Restaurante Ha'
1.2 mi
Carretera Chetumal - Puerto Juarez Kilometro 282 Inside Hotel Xcaret Mexico

Reviews and Ratings

Feedback from previous guests about their experience.
76%
were satisfied with the hotel and would gladly return
7.6/10
Very good
Rooms
9.0
Location
7.4
Service
7.2
Dining
6.7
Guest reviews
7.6/10
based on 5 reviews
9.0
9.0/10 based on 1280 reviews
Edward
United States of America, February  2025
7.6/10

I had a pretty nice stay at this hotel, especially because the rooms were exactly what I had planned, and I loved that they were made up around 4:30 PM, which worked perfectly after a long day of exploring. The location is fantastic, right beside the park, but the service left a bit to be desired. Sometimes the staff seemed dismissive, but overall, I enjoyed my trip and felt it was a great value for money.

Rooms
9.0
The rooms were exactly what I had planned, clean and comfortable.
Service
5.0
The service could have been friendlier and less dismissive, which was disappointing.
Location
9.0
The location is wonderful, right beside the park, and offers many entertainment options.
Dining
7.0
Dining was good, but it felt a bit chaotic at times.
Facilities
8.0
The facilities are nice, with plenty of pools and spots to unwind.
Brian
United States of America, January  2025
8.2/10

My stay at the hotel was quite enjoyable overall. The rooms were exceptionally clean and surprisingly comfortable, and I even appreciated the little evening gifts that were left for me. However, it was a bit frustrating that my room wasn't ready until after 5 pm. The staff was incredibly attentive and pleasant throughout my stay, making for a great experience. While the location is beautiful and perfect for snorkeling, it is a bit remote, which could be a downside for some travelers.

Rooms
9.0
The rooms were meticulously cleaned and surprisingly comfortable, with delightful little evening gifts that added a personal touch.
Service
9.0
The staff was amazing and always made sure I had what I needed, which really enhanced my experience.
Location
7.0
The location is stunning, far from the center, yet absolutely gorgeous for snorkeling. Just keep in mind it’s a bit isolated.
Dining
Facilities
8.0
Overall, the facilities were well-kept and added to the relaxation of my stay.
William
United States of America, January  2025
8.8/10

I had a lovely stay at the hotel, enjoying the luxurious rooms that had amazing amenities like a jacuzzi and a private hammock. The service was attentive and friendly, making my experience even better. However, I found the dining to be a bit chaotic, and sometimes it felt overwhelming navigating the various options. Overall, the hotel offered a great value for money, especially given the beautiful views and clean facilities.

Rooms
10.0
The rooms were absolutely luxurious and came with everything I could possibly need, like a comfortable bed, a huge shower, and even a hammock on my balcony.
Service
9.0
The service was exemplary; the staff went out of their way to accommodate my needs and were very kind throughout my stay.
Location
10.0
The hotel's location is excellent with easy access to the river and beach, making it a perfect spot for relaxation and fun.
Dining
7.0
Dining was good, but it felt a bit chaotic at times with long wait times and crowded restaurants.
Facilities
8.0
The facilities were impressive, with multiple pools and a great workout center; however, it could get busy during peak times.
Michael
United States of America, January  2025
6.6/10

My stay at the hotel had its highlights and drawbacks. The rooms were absolutely incredible, which made for a comfortable experience. However, the service from the staff was hit or miss, with delays in getting orders. The location had its own frustrations since it felt far from the center. Overall, it was a beautiful resort with plenty of amenities, but some aspects could definitely use improvement.

Rooms
10.0
The rooms were truly exceptional; I loved how spacious and modern they felt.
Service
5.0
Service was a mixed bag; while some staff were helpful, others took a long time to respond to orders and seemed distracted.
Location
5.0
The location was nice but quite distant from the central attractions, which was disappointing.
Dining
6.0
The dining options varied, but I found some meals disappointing; the quality didn't always match the price.
Facilities
8.0
The hotel offered beautiful pools and entertainment options, which added value to my stay.
Bruce
United States of America, November  2024
7.6/10

The hotel had beautiful rooms that were well-equipped, but unfortunately, my room was right at an intersection which meant it shook and rattled 24/7. I expected more for the amount I paid, especially since the amenities were great. Overall, it offered a nice stay but with some drawbacks due to noise and package value.

Rooms
7.0
The rooms were beautiful and equipped with every amenity you could imagine, although my particular room experienced constant shaking from nearby traffic.
Service
8.0
The service was always friendly and accommodating, and the staff worked hard to find me a quieter room after I raised my concerns.
Location
7.0
The location was excellent for accessing various attractions, but the nearby intersection made it quite noisy.
Dining
Facilities
8.0
The hotel had beautiful facilities with a range of amenities, although it could have been more relaxing if it weren't for the constant rattling.
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05Apr2025Select date
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06Apr2025Select date
Rooms and Guests2 Guests, 1 Room